18 January 2012

SAOL information misleading

Dear SAOL

Your homepage announcements are not providing the correct information about comparative pricing between Telkom and SAOL and this is false advertising.

SAOL:
Telkom:
Circuit Speed Up to 1 MB Up to 1 MB
Extras ADSL + 1 Gig FREE + Email ADSL Only
Top Up per Gig R29 NA
Price R299 R326
The Telkom website quotes the 1Mbps line as R289 (incl. VAT) per month. Your site says Telkom charges R326 which is not correct. Will SAOL be offering a better price than Telkom or should we stick with Telkom for our 1Mbps ADSL lines? In either event, please update your website to the current pricing to avoid misleading potential clients.

Regards,

Bryan Johnston

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